Privacy Policy

Last Updated: November 2025

Introduction

Welcome to MetaMate — an AI-powered SEO plugin developed by RankRider Solutions.

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the rights you have under the EU General Data Protection Regulation (GDPR), UK Data Protection Act 2018, and other applicable privacy laws. By using our website or the MetaMate plugin, you agree to this policy.

1. Information We Collect

We may collect and process the following information:

Contact details – name and email when you sign up, contact us, or subscribe.
Billing information – when purchasing a plan, processed securely by trusted payment providers (e.g., Stripe or PayPal).
Technical data – browser type, IP address, device information, and usage statistics for performance analytics.
Plugin activity – anonymized data (such as feature usage and error logs) to improve stability and AI accuracy.

MetaMate does not collect or store your WordPress content, passwords, or confidential user data.

2. How We Use Your Information

We process data to:

Deliver and manage your plugin license and account.
Process payments and renewals.
Communicate updates, support messages, and product improvements.
Analyze usage trends to improve product performance.
Comply with applicable laws and tax requirements.

We never sell, rent, or trade your personal information.

3. Legal Basis for Processing (Under GDPR)

Our legal bases include:

Performance of a Contract – to deliver purchased services.
Legitimate Interest – to maintain and improve our services.
Consent – when you opt in for marketing or cookies.
Legal Obligation – to meet record-keeping or tax requirements.

4. Cookies and Tracking

Our website uses cookies for analytics, preferences, and security. Non-essential cookies require your consent, which you can withdraw at any time using the cookie banner or your browser settings.

5. Data Retention

We retain personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. Third-Party Processors

MetaMate uses reputable, GDPR-compliant partners:

Stripe / PayPal – secure payments.
Google Analytics – anonymized traffic tracking.
OpenAI API – AI content generation processing.

Each partner maintains its own privacy compliance.

7. Your Data Rights

You have the right to:

Access, correct, or delete your data.
Withdraw consent at any time.
Request data portability.
File a complaint with your local data protection authority.

To exercise these rights, contact:

support@metamateplugin.com

8. Data Security

We use SSL encryption, secure hosting, and limited data access to protect your information from unauthorized access, alteration, or loss.

9. Policy Updates

This policy may be updated periodically to reflect new laws or product improvements. The “Last Updated” date indicates the latest version.